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CHANGE OF DETAILS

It is of the utmost importance that we ALWAYS have your CURRENT contact details on hand. Please remember to contact us IMMEDIATELY if your Home, Work or Mobile details change, at any time.

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ATTENDANCE

Please email us with your requested bookings. Alternatively, you can book through the My Family Lounge app

Permanent Bookings: Families can nominate permanent days for their children to attend the Service.

Casual/Emergency Bookings: If Service is fully booked, children will be placed on waiting list. Permanent bookings will have priority.

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STAFFING 

All staff qualifications and child/staff ratios are in accordance with or better than the guidelines set in the Quality Principles and the Child Care Act, 2002 (Qld). We are authorised to care for a maximum number of 180 children. Active supervision by at least 2 adults occurs to ensure children are protected from harm.

At Service: 1 staff for every 15 children.

On Excursions: 1 staff for every 8 children.

During Water Activities: 1 staff for every 5 children.

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COMMUNICATION WITH FAMILIES

We have a number of ways we communicate with you as a family. These include notices next to our Parent Sign In area, posters and brochures. We also regularly update families about upcoming events, important information and photos through our Facebook page: Mt Crosby State School P&C Association.

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Your feedback is important to us; throughout the year we will have parent surveys and we encourage all families to participate. We also encourage families to make suggestions and grievances known so that we can continue to improve our Service.  

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